iceBackup Against the Competition - Online Backup Comparison Chart

Questions to Ask your Provider iceBackup Deposit It Backup Direct Backup Technologies Same Price Backup for Servers & PC's All Backup Agents Included Free MS Exchange, MS SQL, mySQL, ORACLE Online Control Panel Included Customised Domain Name Access Management & Monitoring Service Installation by Trained Technician Servers Housed in Military Grade Fully Redundant Datacentres Own & Operate Own Network of Servers Minimum of 2 Site to Store & Backup Data Installation Allowed on Unlimited Computers without Purchasing Additional Licenses Data Encryption in Transit & Storage All UK Based Datacentres for Fast Access Unlimited Bandwidth allowing Unlimited Backups and Unlimited Data Transfer 24/7 Support Available incl. Bank Holidays 30-Day Moneyback Guarantee Regular Backup Reports E-Mailed Direct On-Site Support Engineer if Required in the Event of a Disater Recovery Online Ordering with Fully TRANSPARENT Pricing Information During Application i.e. No Hidden Costs or Fees Charged Later

As evident above, iceBackup are the only Online Backup company to provide you with a feature rich range of services, allowing you to use our system knowing you have a helping hand if required.

Experienced Team with Unrivalled Support

Our team at iceBackup is backed by the parent company, Ice Media. Between us, our experience surpasses great levels and in turn is brought to your desktop. We not only have the best resources to offer you, but we are also ready to help you every step of the way. We know that not everyone is quite as computer literate as us, so we can guide you through the necessary steps to get you going.

We Own & Operate our Own Network of Online Backup Servers

Unlike the majority of our competitor's, we own and operate our own network of backup servers. This means greater control, better security and peace of mind for our clients. From the moment your encrypted data enters into the internet, our facilities take over and handle the data management and routing for you. At iceBackup, we believe that security and speed are of the utmost importance to both ourselves and our clients, hence we have not compromised in providing you with world-class state-of-the-art backup facilities. We are confident in knowing that there is no single point of failure on our backup network which has been designed in conjunction with the world's leading hardware vendors such as Cisco, Hewlett-Packard and WatchGuard. Our facilities are not open to the public and are located in military grade security datacentres, preventing unauthorised access. Each of our sites are pro-actively monitored 24 hours a day by qualified technicians in our Network Operations Centre, helping tackle any issues before they enter our backup network of servers. Knowing that your are not dealing with a third-party intermediary gives better customer satisfaction and peace of mind. If, in the unlikely event, a problem were to arise with your account, you would deal directly with us, your network operator. This will resolve any issue in the fastest possible time, without having to speak to any intermediaries.

iceBackup has partnered with the worlds largest multi-national vendors in providing server equipment and datacentre hosting facilities. Our equipment vendors include the likes of Cisco, Dell, Hewlett-Packard, EMC and WatchGuard to name a few. This ensures that all the equipment we use meets the highest standards in the industry and is quality controlled and tested at every level.

Optimum Levels of Security for Storing your Data

We know that your information is the most important aspect of your business. That is why iceBackup will not compromise on speed or security when handling your data. We have over 15 years of experience in the field and are able to partner with the worlds largest storage providers and bring it to you for a fraction of the cost.

Our servers, which is what your data is stored on, are located in multiple locations for your added security. If one were to go down, then the other would take over without affecting your backup in any way. We feel that this is an important service to provide our customers with.

The servers themselves are house in multi-million pound datacentres across the world. They provide great levels of protection, which include fire protection, power stabalisers, full air-conditioning and authorised security on entry.

Click here to find out more about our high security data centres.

Benefits of Using the iceBackup Software

• Incremental in-file delta backup
  (i.e. backing up only changes within a file since last incremental backup)
• Single mail level exchange backup (brick level exchange backup)
• NTFS/Linux access privilege backup
• Support both full backup (database backup) and incremental backup (transaction log backup) for Microsoft SQL Server 7.0/2000/2005, Microsoft Exchange Server 2000/2003, Lotus Domino/Notes 5.0 (windows only), Oracle 8i or above and MySQL 3.24 or above
• Support Volume Shadow Copy backup (i.e. backing up files even when they are exclusively open, e.g. Outlook.pst)
• Bandwidth Throttling at backup account level
• Run on Windows, Mac OS X, NetWare, Unix, Linux and all other platforms supporting a Java2 Runtime Environment (JRE) 1.3.1 or above
• Increment backup strategy ensures that only new or updated files are sent to backup server
• Customizable backup schedule allows backup to be scheduled at any time
• Compress and encrypt data automatically before sending them to the server
  (server stores only encrypted data)
• Access backup data anytime, anywhere by using a browser
• Comprehensive backup report lists all files being backup. Backup report will be delivered to user automatically via email when each backup job completed.
• Backup data are CRC validated before they are stored on server.
• Customizable data retention policy allows user to access files even when they have been deleted.
• Select files to be backed up easily by using backup filter, e.g. selecting all *.doc and *.xls in your computer in a single operation
• Run any custom OS commands before/after a backup job.
• AutoUpdate allows patches to be deployed to hundreds of clients easily
• System activity report, showing all backup system information, will be delivered to system administrator via email everyday.
• Off-line backup mode and logout backup reminder
• Real time backup server replication allows backup server to be easily backup
• Easy to use

Security Measures in Place

• Point-to-point SSL communication between server and client
  Support HTTP/HTTPS Proxy and Socks v4/v5 firewall
• Data are 128-bit encrypted when stored on backup server
• Choice of different encryption algorithms, e.g. TwoFish, Triple DES, Advanced Encryption Standard (AES)
• Choice of different encryption modes, e.g. Electronic Cook Book (ECB) and Cipher Block Chaining (CBC)
• An random initializing vector, salt and iteration count will be generated by the software automatically when encrypting your data
• Each backup user can restrict online access to his files to his pre-defined list of IP addresses