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iceBackup offers a 30-day full money back guarantee on all iceBackup Online Backup accounts that is purchased online from iceBackup.*

If for any reason you are not completely satisfied with your purchase of iceBackup's online backup, you may contact us at within 30 days of your purchase to request a refund by providing the following:

  • Name and e-mail address under which the purchase was made; and
  • Order-confirmation number as shown on your confirmation e-mail, if received.

Upon receipt of all of the above applicable to your purchase, we will refund 100% of your purchase price by either crediting your credit card account or by issuing a refund check.

* Those who have purchased iceBackup Online Backup through a reseller should contact that reseller for their refund policy. iceBackup reserves the right to limit returns.

** The best way to remove iceBackup from your system is as follows:

Microsoft® Windows® 2000 and Windows XP

Activate the Control Panel, double click Add/Remove Programs, click the iceBackup Onlone Backup entry in the list of programs and click Remove.

Windows Vista®

Activate the Control Panel, click Uninstall a program (located under Programs), click the iceBackup Online Backup entry in the list of programs, and click Uninstall.

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