We know that our products provide you with mission critical safety nets and security. That is why our experienced support staff are available to you 24 hours a day, 7 days a week. You can contact our support department by email or via our dedicated telephone support department. If required, in the event of a disaster, we can provide you with qualified and trained network engineers to help you recover and restore your data onto designated servers or computers.
We can be there every step of the way to ensure you have smooth transfers at times which we know can be very stressful and testing. This additional support not only applies to our iceBackup services but also to helping you rebuild your equipment from scratch if and when required. Our networking support by Ice Media can prove valuable in times of distress when a customer experiences network downtime.