iceBackup own and operate our own network of online backup servers. This means greater control, better security and peace of mind for our clients. From the moment your encrypted data enters into the internet, our facilities take over and handle the data management and routing for you.
At iceBackup, we believe that security and speed are of the utmost importance to both ourselves and our clients, hence we have not compromised in providing you with world-class state-of-the-art backup facilities. We are confident in knowing that there is no single point of failure on our backup network which has been designed in conjunction with the world's leading hardware vendors such as Cisco, Hewlett-Packard and Juniper. Our facilities are not open to the public and are located in military grade security datacentres, preventing unauthorised access.
Each of our sites are pro-actively monitored 24 hours a day by qualified technicians in our Network Operations Centre, helping tackle any issues before they enter our network of servers. Knowing that your are not dealing with a third-party intermediary gives better customer satisfaction and peace of mind. If, in the unlikely event, a problem were to arise with your account, you would deal directly with us, your network operator. This will ensure the we resolve any issue in the fastest possible time, without having to speak to any intermediaries.
iceBackup has partnered with the worlds largest multi-national vendors in providing server equipment and datacentre hosting facilities. Our server and storage equipment vendors include the likes of Dell, Hewlett-Packard and EMC to name a few. This ensures that all the equipment we use meets the highest awardwinning standards in the industry and is quality controlled and tested at every level for maximum network uptime.